top of page

Frequently asked questions

  • 1. Are your rides and activities covered by insurance?
    Yes. We are fully insured.
  • Can I get proof of insurance?
    Yes. You can get proof of insurance once you book and give a deposit. Our insurance company can provide a Certificate of Insurance. We would need the following: name, address, phone number, fax number and 'attention to' person for the individual or entity to whom the Certificate is addressed.
  • How much space do I need?
    Inflatables: Depending on the unity you have; space and height requirements vary. Before booking, we can provide you with the dimensions of any unit. Performers/Shows: Most inflatables need an additional 4-5 feet on the sides and back. Performers have more options if the space is greater but will adapt to the physical space that may be available. There is no minimum space requirement.
  • Does an inflatable have to be set up on grass?
    So that we can adequately prepare, please let us know if the surface will be grass or a hard surface. The best surface should be flat and grassy; but it is fine if we must set up on a hard surface.
  • How much power do we need?
    Many of our inflatables may require more than one blower and we can let you know how many would be needed for that inflatable. Our blowers should have a dedicated standard 110 household circuit within 50 feet of where you want the inflatable set up. It is your responsibility to determine if the facility/house can support the power needs. If necessary, we can supply generators for an additional fee.
  • Are there any delivery or set-up fees for inflatables?
    Yes, in certain cases depending on what is purchased, the fee can be waived.
  • How soon should I reserve an inflatable or performer?
    We are the most popular kid’s entertainment company in the world and the only entertainment company that advertises to millions on TV. We only take limited shows to control quality. We suggest you book sooner than later and many of our clients book several months in advance.
  • Can we have your inflatables set up in a park?
    Yes, we can set up inflatables in parks. It is your responsibility to check with the appropriate City, County or State Parks Department and obtain any necessary permits required by the City/County/State. Please be sure to find out if there is power at the park close to where you will be set up. We do provide generators at an additional cost if there is no power where you would like to set up. Most parks require that we provide a Certificate of Insurance, which we will be happy to do.
  • If I need to cancel my party, what happens to my deposit?
    Deposits are non-refundable. Your deposit is never lost. As a courtesy, we can always move it to another date and time as long as it does not conflict with prior engagements. Surcharges may apply depending on date, time, and location.
  • How long does it take you to set up?
    It depends on services booked, individual circumstances, location and the situation at the set-up location. We would let you know at time of booking.
  • Do you have a location at which we can hold the party?
    Unfortunately, no - we do not hold parties at our location. Please give us a call and we can recommend a facility if need be. Due to us being in business over 25 years, we do know of many different locations for your party.
  • Do you come to my area?
    We cover the tri-state region. We are based in Brooklyn, New York and travel pretty much anywhere in New York, New Jersey and the Connecticut area. If outside of our primary areas, just give us a call and we’ll do our best to accommodate your needs.
  • When is the final payment due?
    Final payment is due 7 days before the event. We only accept Zelle, Cashapp or wire transfers for final payment and it may include a fee.
  • Are gratuities included in your prices?
    Our pricing is for our services only and welcome any gratuity to the performers or ride staff. That decision is up to you.
  • What is an FAQ section?
bottom of page